1. My Resume

    Pamela Santos G.

    850-292-3630

    pam_guzman@hotmail.com

    profile 

    Over 10 years of professional sales experience

    Positive persona with excellent communication skills

    College graduate

    experience

    AT&T Mobility

    August 2004 - Present

    Sales Consultant

    • Meets and exceeds sales quotas with numbers being top in my league
    • Logged over 300 hours of professional sales training, seminars, and certifications
    • Consistently places in the top sales quintile in the Southeast region
    • Consistently achieve 100 percent satisfaction ratings in customer feedback scores
    • Lead sales rep – management looks to me for new hires to shadow to set a model example
    • Learn how to use and demo the latest communication devices and teach clients how to use them
    • First to sell U-Verse home cable and internet services in the market when product launched
    • Responsibilities include meeting store numbers and personal sales goals; following up with clients to close sales; manage small business accounts and their services; maintaining clear communication to customers about their services and company policies; keeping up inventory; opening and closing the store securely; handling large sums of money; follow strict code of client privacy; the ability to multi-task everyday and be productive while handling client accounts

    NexCom – Navy Exchange

    Sept ‘00 – Oct ‘01

    Retail Sales Representative

    • Assisted customers with high-cost merchandise in jewelry department. Cashiered, set up merchandise displays, and created ads and signs for merchandise. Settled disputes within work area and between customers and store policies. Handled secure moneybags and managed register.

    Volunteer Work

    • American Red Cross volunteer at Naval Hospital, Guam, USA
    • Volunteered in Hurricane Ivan efforts serving free food to local government workers for Outback

    EDUCATION

    University of West Florida

    • Bachelors degree in Communication and Public Relations with a GPA of 3.00                                          

    DoDEA Military High School, Guam USA              

    • High School graduate with honors. Member of Honor Society, Junior Achievement, and Model UN

     /  Notes